- Providing accurate information to tourists through an efficient and customer friendly counter service, within 10 minutes of waiting time;
- Providing scheduled cultural dance performances five (5) times per week as well as promoting Malaysia's culture and arts to local and international tourists; and
- Processing space rental applications within five (5) working days of receipt through the MATCROS online system.
Client Charter
We promise to provide excellent and committed services in performing our roles and responsibilities as follows :-